Legal
Terms Of Service
Terms governing use of this website. Paid services require separate written agreements.
1. Scope And Important Distinction
Please review these Terms before using this Site. By using the Site, you agree to comply with them to the extent enforceable under applicable law. If you do not agree, discontinue use.
These Website Terms govern your access to lochieloak.com and its informational pages and inquiry form (the “Site”). The Site is operated by Hiraeth Ventures LLC, doing business as LochielOak (the “Company,” “we,” or “us”). “LochielOak” is a trade name, not a separate legal entity. Any obligations arising from an authorized Company contract belong to the contracting LLC, subject to applicable law; nothing here eliminates liability that the law imposes on an individual for that individual’s own conduct.
The Site is intended to introduce potential clients to our services. No viewing, inquiry, estimate, email, or conversation alone requires us to accept work, creates a professional or fiduciary relationship, or authorizes access to a client’s systems. Website design, IT services, cybersecurity work, hosting, maintenance, and other paid projects are governed by a separately accepted written agreement or statement of work (“Client Agreement”). Where a Client Agreement expressly conflicts with these Website Terms regarding paid services, the Client Agreement controls.
2. Eligibility And Permitted Use
Use the Site only for lawful, legitimate business and informational purposes. Do not try to gain unauthorized access; scan or test systems without permission; bypass security, rate limits, or access controls; introduce malicious code; scrape at a volume that impairs service; misrepresent your identity; or use our content in a misleading endorsement. We may restrict or suspend access reasonably necessary to protect the Site, its users, or our systems. Nothing in these Terms prohibits legitimate, legally protected activity.
3. Inquiry Form And Submissions
The contact form is intended for initial business inquiries, not emergencies, incident-response requests, or the delivery of secrets or regulated personal information. Do not submit passwords, private keys, API credentials, card numbers, government identifiers, patient information, nonpublic datasets, or detailed exploit instructions. If sensitive material is necessary for a proposed project, request an approved secure exchange channel and any needed confidentiality or data-processing agreement first.
You confirm that you are authorized to submit the information and permit us to use it to evaluate and answer the inquiry, document communications, and protect our systems as explained in the Privacy Policy. We may refuse submissions or request another channel. Sending a message does not create a response deadline or an obligation to begin work.
4. Services, Authorization And Security Limitations
We perform services only when their scope, limits, client responsibilities, pricing, access rights, and deliverables are defined in an accepted Client Agreement. We do not promise that any site will achieve particular search rankings, sales, legal compliance, absolute security, zero vulnerabilities, uninterrupted operation, or protection against all attacks. Unless a signed agreement specifically says otherwise, this Site is not a monitored incident-response channel and does not establish 24/7 availability, data backup, site maintenance, or a continuing duty to monitor.
Security testing, scanning, exploitation, credential testing, and access to third-party systems require a signed engagement and specific written authorization from the relevant system owner, including authorized targets, methods, time windows and emergency contacts. You remain responsible for permissions, backups, account ownership, client content, regulatory obligations and operational decisions unless a signed Client Agreement states otherwise.
5. Information, Estimates And Availability
The Site contains general educational and promotional information, not individualized professional, legal, financial, or security advice. Project descriptions, timelines, portfolio examples, service capabilities, and general guidance are illustrative and may change. Pricing, project schedules, availability, warranties, acceptance, refund and cancellation arrangements exist only when expressly established by an accepted Client Agreement and applicable law. We may correct errors or change Site content without an obligation to update past materials.
6. Intellectual Property And Branding
The Company or its licensors hold the rights they actually own in original Site text, design, branding, images and software, subject to client-owned material, third-party assets, open-source licenses, and applicable copyright exceptions. Access to the Site gives you no ownership or transferable license beyond ordinary lawful browsing and linking. Do not copy protected materials for commercial resale, falsely claim ownership, or imply endorsement without permission.
Ownership, licensing, and handoff of paid project deliverables must be identified in a signed Client Agreement. No Site statement promises exclusive ownership of third-party fonts, stock media, open-source code, generative materials, templates or pre-existing tools. An ownership transfer must comply with applicable copyright law and any agreed payment conditions.
7. Portfolio, References And Third-Party Content
Any project or portfolio materials shown are examples, not guarantees of equivalent results, legal compliance, cybersecurity outcomes, sales, or traffic. Client names, trademarks, work samples and screenshots remain subject to the client’s rights, any written portfolio permission, and third-party licenses. We may correct, restrict, or remove content while reviewing a credible rights complaint.
A description of work does not make the Company responsible for a customer website’s current content, transactions, security, privacy practices, or post-handoff changes unless a signed agreement assigns that ongoing responsibility.
8. External Platforms And Links
The Site may link to services, articles, payment platforms, customer websites, and third-party tools, including platforms used to deliver projects. We do not operate or control their uptime, terms, security, pricing, or privacy practices. Using those services may require your separate consent or agreement with the relevant provider. Linking does not imply that the provider sponsors LochielOak, or that LochielOak endorses every statement on an external site.
9. Website Accessibility And Security Reports
We aim to make the Site usable and accessible, and welcome reports of access barriers or security issues at [email protected]. Do not perform intrusive testing or disrupt the Site without written authorization. If you believe you found a security vulnerability, send a high-level report without exploitation, destructive actions, or disclosure of secrets; we can establish an authorized process for further detail.
10. Disclaimer Of Website Warranties
TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, THIS SITE AND ITS FREE INFORMATION ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, CONTINUOUS AVAILABILITY, OR ERROR-FREE OPERATION. WE DO NOT REPRESENT THAT ACCESS WILL ALWAYS BE SECURE, THAT EVERY THREAT CAN BE DETECTED, OR THAT USING INFORMATION ON THIS SITE WILL ACHIEVE A SPECIFIC RESULT. THIS SECTION DOES NOT DISCLAIM WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE DISCLAIMED.
11. Limits Of Liability For The Site
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING SOLELY FROM ACCESS TO OR RELIANCE ON THE FREE SITE, INCLUDING LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION. TO THE EXTENT LAWFUL AND ENFORCEABLE, THE COMPANY’S TOTAL AGGREGATE LIABILITY FOR CLAIMS ARISING SOLELY FROM USE OF THE FREE SITE IS LIMITED TO US $100. THIS WEBSITE-ONLY CAP DOES NOT OVERRIDE ANY SIGNED CLIENT AGREEMENT, STATUTORY REMEDY, OR LEGALLY NONWAIVABLE LIABILITY.
Nothing in these Terms excludes fraud, willful misconduct, or liability that applicable law prohibits us from excluding or limiting. Availability and enforceability of any particular limitation depend on the circumstances, the claims, and the law of the relevant jurisdiction.
12. Responsibility For Misuse
To the extent permitted by law, if your intentional misconduct, unlawful Site use, or knowing violation of another person's rights gives rise to a third-party claim against LochielOak, you agree to reimburse reasonable, documented losses and defense costs directly caused by that conduct, excluding amounts resulting from LochielOak's own negligence, misconduct, or legal noncompliance. This is not intended to waive nonwaivable consumer protections.
13. Privacy
Our Privacy Policy describes what we and our service providers process when you browse the Site or contact us. A project inquiry is not a subscription to marketing emails. Separate marketing programs, if introduced, must have appropriate notices and opt-out controls under applicable law.
14. Changes And Termination
We may update the Site and these Terms. The effective date shown on this page identifies the current version. Changes are intended to apply prospectively from posting and cannot unilaterally rewrite the terms of a separately executed Client Agreement. You may stop using the Site at any time. Provisions that by their nature remain relevant, such as intellectual property, disclaimers, and lawful limitations of liability, may survive cessation of Site access.
15. Governing Law And Disputes
These Website Terms are governed by Utah law to the extent permitted by applicable law and without displacing nonwaivable consumer rights or mandatory laws of another jurisdiction. The parties should first attempt to resolve Site-only concerns through [email protected]. Where legally permissible, lawsuits concerning Site-only claims may be brought in courts having appropriate jurisdiction in Utah.
This provision is not an arbitration agreement, a class-action waiver, or a change to the forum provisions of a separately signed Client Agreement.
16. Severability And No Waiver
If a provision is found unenforceable, it will be limited only as necessary, and the remainder will continue where legally possible. Our delay or failure to enforce a provision does not automatically waive our right to enforce it later. These Terms do not confer rights on unrelated third parties.
17. Contact
Contact Hiraeth Ventures LLC d/b/a LochielOak at [email protected] regarding website use, legal notices, accessibility problems, or intellectual-property concerns. A response or acknowledgment does not constitute acceptance of a project. For service agreements, use the notice procedures in the applicable signed agreement.